Refund Policy

Refund Policy for Morriss & Co.

Last Updated: November 18th, 2025

We want you to love your purchase from Morriss & Co.
 

1. Returns

Because many of our items are made to order, we accept returns only if the item arrives damaged, defective, or incorrect.

To request a return or replacement, please contact us within 7 days of delivery at Karleymorriss@yahoo.com

Please include:

• Your order number

• A description of the issue

• A photo (if applicable)

​

2. Refunds

Once your return is approved, we will:

• Replace the item or

• Issue a refund to your original payment method

Refunds may take 5–10 business days to process depending on your bank.

​

3. Non-Returnable Items

We cannot accept returns on:

• Custom or personalized items

• Items returned without contacting us first

• Items damaged through normal wear and tear

​

5. Questions

Email us anytime at Karleymorriss@yahoo.com

 

 

​